General support
Questions about access, connected accounts, billing, or how a North Memory feature works.
yourthought2020@gmail.comUse the public contacts below for product support, privacy requests, account access, or a security concern. North Memory support will never ask for a bank or brokerage password, multi-factor authentication code, or provider token.
Questions about access, connected accounts, billing, or how a North Memory feature works.
yourthought2020@gmail.comRequest access, correction, export, deletion, consent withdrawal, or raise a privacy complaint.
yourthought2020@gmail.comReport suspected unauthorized access or a security vulnerability without including credentials or live financial records.
yourthought2020@gmail.comWritten notices and questions about North Memory's policies or service terms.
yourthought2020@gmail.comInclude the email address associated with your North Memory account, a short description of the request, and the relevant date or feature. North Memory may verify that you control the account before disclosing, changing, exporting, or deleting personal information.
Do not email bank or brokerage credentials, multi-factor authentication codes, provider tokens, full account or card numbers, Social Insurance or Social Security numbers, tax identifiers, or screenshots containing live financial records.
The Privacy Policyexplains North Memory's data practices, retention, service providers, and privacy-request process. The Terms of Service explain the read-only product boundary, account responsibilities, limitations, and dispute process.
North Memory Privacy Contactyourthought2020@gmail.com1190 Pacific Street, Coquitlam, British Columbia V3B 6Z2, Canada